Returns & Exchanges
At Bristol Independent Gaming ltd, we want you to be completely satisfied with your fashion purchases. If your item isn't the perfect fit, you can return or exchange it within 30 days of receipt provided it is in its original, unworn condition.
Initiate Your Return
Log into your account portal and select the items you wish to return to generate a unique Return Authorization Number.
Secure Packaging
Place the items in their original packaging with all tags attached, ensuring the Return Authorization Number is clearly included inside the parcel.
Ship to Bristol
Affix the provided shipping label to your package and drop it off at any authorized courier location; please retain your tracking receipt for peace of mind.
Refund Processing
Once our team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing